Where do you ship from?
We ship from our partnered warehouses & factories located in the US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
How long will it take for my items to arrive?
Please see our shipping policy page
Is shipping really FREE?
Yes, shipping is Free Worldwide
Where is your company located?
We have an office in the beautiful country: Australia; Supply warehouses in USA; High-Quality vendor contacts in China
Which currency will I be charged in?
We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Who can I contact if I have a problem with my order?
All inquiries can be forwarded to
How can I pay?
We accept all Major Credit Cards: Visa, Mastercard and also Paypal
Is Checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure.
If I enter my email address will you sell my information?
We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Will, I (the customer) have to pay customs?
For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.